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Advinia Health Care’s Response to the Coronavirus

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With the worldwide outbreak of the Coronavirus, we have been working hard for some time to prepare for the impact that this may have here in the UK.

Public Health bodies in England and Scotland have been clear that this Coronavirus (Covid-19) presents more of a risk to older people and to those individuals with pre-existing medical conditions. So, we are taking extra precautionary measures to ensure that our Residents and Colleagues are as safe and protected as possible.

This page details:

  • The steps that we have been taking to prepare for Coronavirus spreading in the UK
  • Information regarding visiting an Advinia Care Home
  • How you can help reduce the spread of Coronavirus
  • Training and public information about minimising the risk of spreading the virus

We are taking additional precautionary measures at our Homes to reassure Residents and families, given that identifying, monitoring and containing the spread of the virus is proving increasingly challenging.

What we have done to prepare for Coronavirus

Once alerted to the risk of Coronavirus our procurement team acted to ensure our Care Homes were well stocked in terms of essential hygiene products such as hand wash and sanitiser and other necessary medical and cleaning materials.

As a result, our Homes are adequately supplied with the stocks needed for and we would request that all visitors use these products and observe good hand hygiene when coming to our Homes. Please ask a staff member if you need any help.

We are also going beyond Public Health bodies’ standard advice in a couple of areas in order to ensure we maximise hygiene standards and minimise the risk of infection spreading:

  • We are continuing to roll-out ultraviolet lights at our Homes so that we can ensure the highest hand hygiene standards and check that washed hands are germ-free. Good hand hygiene is THE most important weapon in our fight against the spread of COVID-19.
  • We will be making use of non-invasive thermometers across our Homes to monitor the temperature of all Colleagues and visitors coming into the Home. As a precautionary measure, those whose temperature is outside of normal limits will not be allowed to enter the Home. We are sure that you can appreciate that this is in the health interests of all Residents.

Visiting one of our Care Homes

As cases of infection continue to rise and we enter the ‘Delay’ phase of the outbreak response, we have taken the decision to minimise the number of non-essential visits to our Homes. We believe that at the current time this is an appropriate and proportionate step to take in order to minimise the risk of infection spreading

In addition, we would request that family and friends also minimise any non-essential visits to see Residents and NOT visit the Home if they are experiencing a high temperature, a cough or shortness of breath (if you have these symptoms please visit the NHS 111 online service: https://111.nhs.uk/covid-19 ).

You should also NOT visit the Home if you have visited any of the COVID-19 infection hot spots as identified by Public Health bodies – either category 1 or category 2 countries (for a full list of these countries and ‘at risk’ groups please go to: https://www.nhs.uk/conditions/coronaviruscovid-19/)

We want to share information with you on how you can help to limit your exposure to the virus and minimise the higher risk to older people and those who may already be immune-compromised. Here are the current key guidelines for reducing the spread of Coronavirus (taken from Public Health England): 

1. If you have been in contact with someone with coronavirus or have returned from an affected area identified by the Chief Medical Officer as high risk and you are feeling unwell with a cough, difficulty breathing or fever, stay at home and use the NHS 111 online coronavirus service or call NHS 111.

2. Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to.

3. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel.

4. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

Training and Preparedness in our Homes

We have been displaying Public Information notices in our Homes for a number of weeks regarding the risk of the spread of COVID-19 and the steps we can all take to minimise this – thorough hand washing remains the KEY action.

We have created a purpose-built module on our sector-leading online Learning Management System, specifically targeting minimising the spread of Coronavirus, which all Home Colleagues will have completed in the coming days.

We will also be conducting additional infection control inspections and training sessions, which will include handwashing training sessions with all Home Colleagues to ensure we are doing everything we can to minimise the risk of virus transfer in our Homes.

For the latest information on COVID-19 and how to minimise your risk of infection please go to the following




If you have any other questions regarding Advinia Care Homes’ preparedness for the Coronavirus, please contact your local care home. All contact details can be found on the website.

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Posted on 12th March 2020

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