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Advinia’s Response to the Coronavirus (COVID-19)         (updated 24/6/2020)

The ongoing presence of coronavirus (COVID-19) in the UK remains a significant risk to older people and to those individuals with pre-existing medical conditions. Whilst further positive steps are being taken by the national Governments to relieve some lockdown measures, we are maintaining our extra precautionary infection control protocols throughout all of our Care Homes for the safety and wellbeing of all Residents.

It is testament to the tireless dedication and hard work of our Colleagues that we are able to announce that the current status across all our Homes is much improved, with very few or no confirmed cases in vast majority of Advinia Homes (data as of 24.06.20). 

However, as in many care homes across the UK, sadly some of our Residents and work Colleagues have been affected by COVID-19 over the past few months. Our thoughts and prayers are with all those families who have lost someone dear to them.

As we begin to emerge out of this pandemic, Advinia Health Care remains steadfast in our commitment to do everything we can to ensure that Residents and work Colleagues are as safe and protected as possible.

We also want to maintain communication regarding our ongoing response and so this page includes details on the following:

  • COVID-19 testing for Residents and work Colleagues
  • An update on our Visitor policy
  • What we are doing to make sure Residents and work Colleagues continue to remain as safe as possible
  • How we are ensuring our Homes always have all the equipment they need

COVID-19 testing for Residents and work Colleagues

Testing for COVID-19 is a vital tool in limiting the spread of such a highly contagious disease. Now that the UK and Scottish Governments have finally made testing more widely available, we are very close to having completed testing for all Advinia Residents and Colleagues and having the ability to request retesting as needed.

This testing data allows us to have significantly more control over the spread of the virus and to isolate any Residents with a positive test result immediately, even if they are asymptomatic.

It will also allow us to ensure asymptomatic work Colleagues remain self-isolated at home. For your guidance, and this is very much early days, preliminary test results have shown us that in some care settings more than 20 per cent of positive test results can be asymptomatic. As you can imagine, knowing this information puts us in a much stronger position in terms of infection control.

An update on our Social Visit Policy

Some time ago we took the difficult decision to restrict all non-essential visits to the Home – and whilst this has meant families have been unable to visit loved ones in person, it significantly reduced the risk of the infection spreading in our Homes. We have tried to help families maintain contact with loved ones by facilitating Google Hangout video calls and we are using our social media pages more extensively, so that families are able to see what loved ones are doing on a more regular basis.

As the national Governments have started to ease some of the lockdowns restrictions across the UK, we will also be able to to allow limited visits to our Homes where permitted, and where our risk assessments and mitigations mean such ‘social’ visits can be made as safely as possible. Visits will start first in England, where lockdown restrictions are being lifted more quickly, and hopefully soon in Scotland when the national Government guidelines permit this.  All ‘social’ visits will follow our revised Policy and guidelines to reduce the level of associated risk, for example in the grounds of the Home, rather than inside, following all social distancing requirements and appropriate PPE will be worn. We will also follow guidance from the Local Authorities, with which each Home works in partnership, and we will also ensure Public Health authority sign off.

Our Social Visit Policy will be regularly monitored and reviewed to ensure we are always in line with the latest national guidance.

What we are doing to make sure Residents and work Colleagues continue to remain as safe as possible

We rigorously follow both national and local Public Health / Health Protection guidelines and are in regular contact with all the local Public Health teams so that we stay abreast of all fast-moving developments. All Advinia Care Homes have a well thought out and detailed Contingency Plan and they are supported by Advinia right the way to the top of the company. A Senior Response Team (SRT) has been established which meets regularly and supports all Homes, as needed. This team ensures that all the appropriate policies, procedures, resources and equipment are in place to provide the best possible care for Residents.

We are continuing to check the health of our Colleagues, to safeguard their own health and that of Residents, by checking temperatures and looking for symptoms before they start work and sending home those with potential symptoms.

We also continue to follow enhanced infection control and prevention policies, and our team remain alert to the threat of COVID-19 at all times. The extra measures in place for infection control ensure extra and extensive handwashing and we have conducted many additional training sessions and audits around this.  Again, before the government lockdown, we introduced an additional training course for all Colleagues around COVID-19 to ensure they were fully informed about the virus and how it affected the way they provided care to Residents. We have also ensured that all Colleagues have had the opportunity to refresh their detailed Infection Control and Prevention training, and even more extensive and regular cleaning schedules have been brought in to try and minimise the spread of the virus. 

We are maintaining social distancing measures for Residents in our Homes and we also monitor all Residents for potential COVID-19 symptoms and make temperature checks twice daily. Where necessary, we care for Residents in isolation, using barrier-nursing techniques and we seek to minimise the number of Colleagues providing care and services to Resident groups.

We continue to review our response to COVID-19 on a regular basis to ensure that we are always following the latest Government and scientific advice. As the Government continues to ease lockdown restrictions we will assess the impact that each of those measures will have on Residents and make sure that we always prioritise their health and safety.

In the weeks ahead, if and when there are regional variations in the lifting / imposition of lockdown restrictions then we recommend contacting individual Home Managers for more specific details.

What we are doing to make sure our Care Homes have adequate stocks and supplies

Advinia’s Procurement team continue to work to ensure that all our Homes have adequate supplies of key essentials – be that hand wash or hand sanitiser, a full range of cleaning and laundry materials, or the appropriate Personal Protective Equipment (PPE).

Public Health / Health Protection guidelines are subject to revisions as the science develops and Advinia monitors these all the time and ensures that all Homes are updated when guidelines change, for instance around PPE. The Senior Response Team makes clear to all Homes what PPE is required to care for Residents’ specific needs and provides guides and posters to ensure all Colleagues wear the appropriate PPE to protect vulnerable Residents from the risk of infection.

Advinia Care Homes also work together to ensure that each Home maintains adequate supplies of PPE – the Senior Response Team helps to co-ordinate the redistribution of key stock items between Homes, as needed.

Want more information?

If you have any other questions regarding Advinia Care Homes’ preparedness for the Coronavirus, please contact your local Care Home. All contact details can be found on the website.

For the latest information on COVID-19 and how to minimise your risk of infection please go to the following websites: